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Industry

E-commerce & Retail

Direct-to-consumer storefronts, manufacturer catalogues and regional platform themes — where template sameness and page weight both cost margin.

Sector
E-commerce & retail
Projects delivered
1 systems
Pressures
4 core constraints
Capabilities
3 disciplines

Sector Delivery Scope

4 Specialized Systems

Production Ready

Architectural Modules

  • Custom storefronts
  • Cart, checkout and account flows
  • Merchant tooling

Operational Constraints

What makes e-commerce & retail hard.

Storefronts that can afford to look like the brand

01

Templates converge

Platform themes optimise for breadth of features, which is why so many stores look and behave identically regardless of brand.

02

Page weight is a tax

Every tracking script, carousel and unused component is paid for in conversion on mobile, where most of the traffic is.

03

Buyers specify, not browse

In B2B and manufacturing, the buyer arrives with a specification. A photo gallery cannot answer whether the factory can produce it.

04

Editing happens far more than building

A storefront is changed every week. Structure has to survive constant editing without decaying into inconsistency.

Architecture & Systems

The systems that answer those pressures.

System 01PRODUCTION SCOPE

Custom storefronts

Headless or platform-native storefronts designed from a documented design system rather than a template.

System 02PRODUCTION SCOPE

Cart, checkout and account flows

Purchase paths short enough to complete one-handed, with real validation and real failure states.

System 03PRODUCTION SCOPE

Merchant tooling

Content and catalogue administration the client's own team can operate confidently.

System 04PRODUCTION SCOPE

Platform theme development

Themes built against a platform's supported rendering model — including Salla's theme engine.

Method

Five phases, adapted to the sector's risk.

  1. 01

    Phase 01: Diagnose

    1 — 2 weeks

    We look at the actual system, the actual data and the actual workflow before proposing anything. Output is a written assessment: where the constraint really is, what it costs you today, and the options ranked by cost and risk.

    Outputs

    4 deliverables
    • Technical and process assessment
    • Constraint identified and quantified
    • Options with cost, timeline and risk
    • A recommendation we are willing to defend
  2. 02

    Phase 02: Architect

    1 — 3 weeks

    Domain model, route and data architecture, integration boundaries and non-functional requirements agreed in writing. This is the cheapest place to be wrong, so we spend the time here rather than discovering it in month four.

    Outputs

    4 deliverables
    • Domain and data model
    • Architecture decision record
    • Integration and API contracts
    • Performance budget and acceptance criteria
  3. 03

    Phase 03: Build

    4 — 16 weeks

    Two-week cycles against a live environment you can open at any time. No screenshot theatre — you review working software with realistic data, and priorities can be reordered between cycles.

    Outputs

    4 deliverables
    • Working software every two weeks
    • Live staging environment from week one
    • Cycle reviews with a written summary
    • Visible backlog with priority agreed with you
  4. 04

    Phase 04: Harden

    1 — 3 weeks

    The unglamorous work that decides whether launch is calm: permissions reviewed, error paths exercised, performance measured against the budget, migrations rehearsed and reversed.

    Outputs

    4 deliverables
    • Security and permission review
    • Performance and load verification
    • Migration rehearsal with rollback
    • Monitoring, alerting and error tracking
  5. 05

    Phase 05: Operate

    Ongoing

    Launch is a checkpoint, not an ending. Under a retainer we watch real traffic, fix what the data exposes, and keep shipping the next increment of value.

    Outputs

    4 deliverables
    • Production monitoring and incident response
    • Iteration on measured behaviour
    • Documentation kept current
    • Handover to your team whenever you choose